1. Information We Collect
Personal Information: We collect information you provide directly, including name, email address, phone number, company name, billing and shipping addresses, payment information, and communications with us.
Automatically Collected Information: We collect device information, IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data through cookies and similar technologies.
California Residents: Under the California Consumer Privacy Act (CCPA), you have specific rights regarding your personal information detailed in Section 8.
2. How We Use Your Information
- Process and fulfill orders, rentals, and service requests
- Communicate about products, services, offers, and updates
- Provide customer support and respond to inquiries
- Process payments and prevent fraud
- Improve our website, products, and services
- Send marketing communications (with your consent where required)
- Comply with legal obligations and enforce our terms
3. Information Sharing
We may share your information with:
- Service Providers: Payment processors, shipping companies, marketing platforms, and analytics providers
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you authorize us to share information
We do not sell your personal information to third parties.
4. SMS/Text Message Policy
By providing your phone number and opting in, you consent to receive automated marketing text messages from IKON Trailer MFG at the number provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.
To Opt-Out: Text STOP to any message to unsubscribe. Text HELP for assistance. For support, contact us at contact@ikontrailermfg.com or (800) 601-9616.
Carriers: Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and others. We are not liable for delayed or undelivered messages.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze site usage, and deliver targeted advertising. You can control cookies through your browser settings, but disabling them may limit site functionality.
Do Not Track: California Business & Professions Code Section 22575 requires us to disclose how we respond to "Do Not Track" signals. We currently do not respond to DNT signals.
6. Data Security
We implement reasonable security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Inactive account data may be deleted after 7 years.
8. California Privacy Rights (CCPA/CPRA)
California residents have the right to:
- Know: Request information about personal data collected, used, disclosed, or sold
- Delete: Request deletion of personal information (subject to exceptions)
- Opt-Out: Opt-out of sale of personal information (we do not sell personal data)
- Non-Discrimination: Exercise privacy rights without discriminatory treatment
- Correct: Request correction of inaccurate personal information
- Limit: Limit use of sensitive personal information
To Exercise Your Rights: Email contact@ikontrailermfg.com or call (800) 601-9616. We will verify your identity before processing requests and respond within 45 days.
Authorized Agents: California residents may designate an authorized agent to make requests on their behalf by providing written authorization.
9. California Shine the Light Law
Under California Civil Code Section 1798.83, California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. As we do not share personal information for direct marketing, this does not apply.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or to exercise your rights:
IKON Trailer MFG
512 E. Redlands Blvd
San Bernardino, CA 92408
Email: contact@ikontrailermfg.com
Phone: (800) 601-9616