IKON Trailer Limited Warranty
IKON Trailer MFG ("IKON") warrants its trailers to be free from defects in materials and workmanship under normal use and maintenance for the periods specified below. This warranty is extended only to the original purchaser and is non-transferable.
Warranty Coverage Periods
Structural Frame & Welds
5 Years from date of original purchase
Covers frame rails, crossmembers, and all structural welded joints
Axles & Suspension
3 Years from date of original purchase
Covers axle assemblies, torsion arms, and suspension components
Hydraulic Systems (Dump Trailers)
2 Years from date of original purchase
Covers hydraulic pumps, cylinders, hoses, and fittings
Electrical Components
1 Year from date of original purchase
Covers lights, wiring harnesses, and electrical connectors
All Other Components
1 Year from date of original purchase
Covers jacks, couplers, fenders, gates, ramps, and other components
What is Covered
This warranty covers:
- Defects in materials used in manufacturing
- Defects in workmanship performed by IKON
- Structural failures due to manufacturing defects
- Component failures under normal use and proper maintenance
What is NOT Covered
This warranty does NOT cover:
- Normal Wear: Tires, bearings, brake pads, seals, paint finish, and other consumable parts
- Abuse or Misuse: Overloading, improper towing, off-road use, racing, or commercial use beyond design specifications
- Lack of Maintenance: Failure to perform required maintenance as specified in owner's manual
- Modifications: Any alterations, modifications, or repairs not performed or authorized by IKON
- Damage: Accident damage, vandalism, theft, fire, flood, or acts of nature
- Corrosion: Rust or corrosion due to exposure to salt, chemicals, or lack of maintenance
- Third-Party Parts: Components not manufactured by IKON (covered by manufacturer's warranty)
- Cosmetic Issues: Scratches, dents, or finish imperfections that do not affect function
- Used Trailers: Used, refurbished, or "as-is" trailers have no warranty unless specifically stated
Warranty Claims Process
1. Contact Us: Email contact@ikontrailermfg.com or call (800) 601-9616 to initiate a warranty claim
2. Provide Information: Include purchase date, serial number, photos of defect, and description of issue
3. Inspection: IKON may require inspection of the trailer at our facility or authorized dealer
4. Resolution: If claim is approved, IKON will repair or replace defective components at our discretion
Important: You must obtain prior authorization before performing any warranty repairs. Unauthorized repairs void this warranty.
Warranty Responsibilities
IKON's Responsibility: Repair or replace defective parts covered under warranty
Customer's Responsibility:
- Provide proof of purchase and maintenance records
- Pay for transportation to/from service location
- Pay for diagnosis if issue is not covered under warranty
- Maintain trailer according to owner's manual
Limitation of Liability
IMPORTANT LEGAL NOTICE:
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IKON'S LIABILITY UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF DEFECTIVE PARTS. IKON SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, OR OTHER DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.
Third-Party Component Warranties
Components manufactured by third parties (tires, axles, brakes, etc.) are covered by the manufacturer's warranty, not IKON's warranty. Contact the component manufacturer directly for warranty claims on their products.
Maintenance Requirements
To maintain warranty coverage, you must:
- Inspect trailer before each use
- Grease bearings every 3,000 miles or annually
- Check and maintain proper tire pressure
- Inspect and adjust brakes as needed
- Lubricate moving parts regularly
- Store trailer in a dry, covered location when possible
- Touch up paint chips and scratches to prevent rust
Refer to your owner's manual for complete maintenance schedule.
California Residents
California residents may have additional warranty rights under the Song-Beverly Consumer Warranty Act. For more information, contact the California Department of Consumer Affairs.
Contact Information
For warranty claims or questions:
IKON Trailer MFG - Warranty Department
512 E. Redlands Blvd
San Bernardino, CA 92408
Email: contact@ikontrailermfg.com
Phone: (800) 601-9616
Hours: Monday-Friday, 8am-5pm PST
